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Terms of Use

Last Updated on 2nd December 2025

Welcome to Jaap Application This Jaap mobile application (“Platform”) is operated by Dyumn Tech Pvt Ltd having its registered office at: 101, D Definity Premises Co-operative Society Limited, Survey No-95, Hissa No-CTS No-364, Jayprakash Road No-01, Goregaon East, Mumbai, Maharashtra, India, 400063 (hereinafter referred to as “Company”, “We”, “Us”, “Our”). We offer a platform for lifestyle related services as provided on the Platform(“Services”).

These Terms of Service (“Terms”) constitute an electronic record as per the Information Technology Act, 2000 (“IT Act”) and rules as applicable, and the amended provisions pertaining to electronic records in various statutes, as amended by the IT Act. This electronic record is generated by a computer system and does not require any physical or digital signatures.

These Terms provide for the terms and conditions by which We offer You access to use Our Platform and other Services. By visiting Our Platform, and/or using Our Services, You agree to be bound by these Terms, including those additional terms and conditions and policies referenced herein. The Company urges User to read and understand these Terms carefully for the details on the way We will provide Services.

1.Users Eligibility

1.1 Users of the Platform or Services are the natural persons that have full capacity to avail the Services and/ or access the Platform and are able to assume legal responsibilities independently. If You do not have the capacity to enter into these Terms, please refrain from entering into the same, and in such case, any liability arising out of these Terms will be borne by You or Your guardian (where applicable), as the case may be.

1.2 The User hereby represents and warrants that User is thirteen (13) years of age or above. If You are under the age of 18 (eighteen) years, You must have Your parent or legal guardian’s permission to use avail the Services. Please have Your parent or legal guardian read these Terms with You. You represent that Your legal guardian has reviewed and agreed to these Terms. If You are a parent or legal guardian, and You allow Your child to avail the Services, then these Terms apply to You and You are responsible for your child’s activity in relation to the Services.

1.3 The User agrees to abide by the Terms and any other rules and regulations imposed by the applicable law from time to time.

1.4 These Terms apply to any person who accesses or uses the Platform or Service for any purpose (hereinafter referred to as “User, “You”, “Your”). The User(s) may use the Platform and/ or Services solely for their personal purposes.

1.5 Users are not required to create an account or register on the Platform in order to access and use the Services. The Services may be availed directly by visiting and accessing the Platform.

2. Use of the Platform and/or Services

2.1 Subject to the obligations and restrictions under these Terms, the User may use the Platform and the Services in the following manner:

2.2 If Company collects any personal information of the User (“User information”), such User Information will be governed by the Company’s Privacy Policy located at Privacy Policy (“Privacy Policy”).

2.3 The User agrees not to: (a) use the Platform or Services in a way that damages, overloads, or impairs their functioning; (b) upload or transmit any illegal, harmful, or objectionable content; (c) sell, resell, rent, or lease the Services without prior written permission; (d) store or transmit viruses, malware, or malicious code; (e) create derivative works from the Platform or Services without explicit authorization; (f) tamper with the Platform’s security features or interfere with their own or others’ accounts; (g) access data or materials not intended for the User; (h) reverse engineer the Platform or Services, or use them to build or copy a competing product, service, features, or graphics; (i) use the Services for any unlawful purpose or in violation of these Terms; (j) use deep-linking, scraping, robots, spiders, or other automated or manual processes to copy, monitor, or extract content from the Platform, or to bypass its structure; or (k) attempt to gain unauthorized access to any part of the Platform, related systems, networks, servers, or Services through hacking, mining, or other unlawful means.

2.4 The User shall at all times ensure full compliance with the provisions of applicable law including but not limited to the IT Act.

3. Service Fees and Payment

The Services are available free of charge. However, We reserve the right to charge fees at any point in time at Our discretion upon prior intimation to the Users.

4. Errors, Inaccuracies and Omissions

Occasionally there may be information on Our Platform or in the Service that contains typographical errors, inaccuracies or omissions that may relate to Service descriptions, promotions, timing. We reserve the right to correct any errors, inaccuracies, or omissions, and to change or update information or cancel Services if any information in the Service on the Platform is inaccurate at any time without prior notice. We undertake no obligation to update, amend or clarify information in the Service except as required by law.

5. Termination

If User wishes to stop using Our Services, User may delete Our Platform or stop using the Platform.

6. Disclaimers

6.1 The Platform and Services provides Users an electronic platform which can be used as per these Terms. In this regard, the Company does not guarantee, represent or warrant You that:

6.2 We may use AI technology to provide certain features on the Platform, and We do not warrant or guarantee the complete accuracy of the Services of such features as the. AI technology is new and evolving. You acknowledge and agree that, in addition to the limitations and restrictions set forth in this Agreement, there are numerous limitations that apply with respect to AI technology, including that (a) it may contain errors or misleading information and may not be accurate or reliable; (b) AI technology is based on predefined rules and algorithms that lack the ability to think creatively and come up with new ideas and can result in repetitive or formulaic content; (c) AI technology can struggle with understanding the nuances of language, including slang, idioms, and cultural references, which can result in output that is out of context or does not make sense; (d) AI technology does not have emotions and cannot understand or convey emotions in the way humans can, which can result in oOutput that lacks the empathy and emotion that humans are able to convey; (e) AI technology can perpetuate biases that are present in the data used to train them, which can result in oOutput that is discriminatory or offensive.

6.3 The User understands and agrees that any Service is undertaken at User's own discretion and risk and that User shall be solely responsible for any damage/s or/and cost or/and any other consequence/s resulting from any transaction.

6.4 The Platform may utilizes certain AI programs. The use and functioning of these AI programs are subject to the respective terms and conditions of third party entities providing such programs.Users acknowledges that the Company may employ these AI programs solely to facilitate certain features and does not control or modify their algorithms or outputs. All AI-generated content is provided “as is,” may contain inaccuracies or limitations, and is subject to the disclaimers and restrictions contained in the respective AI programs’ terms. The Company expressly disclaims any liability for errors, omissions, or reliance placed on such AI-generated features.

6.5 Platform shall not be liable to any person in connection with any damage suffered by any person as a result of any User's conduct.

6.6 The Company does not have any role in developing the User Information, if any. Company has no control over User Information and Company is merely an intermediary under the IT Act for the purposes of these Terms.

6.7 User agrees that Company will have the right to generate aggregate/ anonymous data from the User Information, which the Company may use for any business purpose at any time (including without limitation to develop and improve Company’s products and Services and to create and distribute reports and other materials), in compliance with Company’s Privacy Policy.

6.8 THE PLATFORM AND SERVICES, AND ALL MATERIALS, INFORMATION, SERVICES INCLUDED IN THE PLATFORM AND SERVICES ARE PROVIDED "AS IS," WITH NO WARRANTIES WHATSOEVER. COMPANY AND ITS LICENSORS EXPRESSLY DISCLAIM TO THE FULLEST EXTENT PERMITTED BY LAW ALL EXPRESS, IMPLIED, AND STATUTORY WARRANTIES, INCLUDING, WITHOUT LIMITATION, THE WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT OF PROPRIETARY RIGHTS. COMPANY AND ITS LICENSORS DISCLAIM ANY WARRANTIES REGARDING THE SECURITY, RELIABILITY, TIMELINESS, AND PERFORMANCE OF THE PLATFORM AND SERVICES. COMPANY DISCLAIM ANY WARRANTIES FOR ANY SERVICE OBTAINED THROUGH THE PLATFORM. COMPANY DISCLAIM ANY WARRANTIES FOR SERVICES ADVERTISED BY A THIRD PARTY ON THE PLATFORM AND SERVICES OR RECEIVED THROUGH ANY LINKS PROVIDED BY THE PLATFORM. THE COMPANY IS NOT RESPONSIBLE FOR THE PRACTICES EMPLOYED BY SUCH PLATFORMS, APPLICATIONS, OR SERVICES LINKED TO OR FROM THE SERVICES OR PLATFORM, INCLUDING THE INFORMATION OR CONTENT CONTAINED THEREIN AND SUCH SERVICES ARE SUBJECT TO THAT THIRD PARTY’S OWN RULES, POLICIES, AND PRACTICES, AND NOT THIS POLICY. SUCH SERVICES SHALL BE SUBJECT TO THE TERMS AND CONDITIONS AND OTHER POLICIES OF SUCH THIRD PARTY.

6.9 THE USER UNDERSTANDS AND AGREES THAT THE USER’S USES THE PLATFORM AND SERVICES AT HIS/HER OWN DISCRETION AND RISK AND THAT THE USER WILL BE SOLELY RESPONSIBLE FOR ANY DAMAGES TO THE USER’S DEVICE OR LOSS OF DATA THAT RESULTS FROM THE DOWNLOAD OF ANY MATERIAL OR DATA.

6.10 SOME STATES OR OTHER JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF IMPLIED WARRANTIES, SO THE ABOVE EXCLUSIONS MAY NOT APPLY TO THE USER. THE USER MAY ALSO HAVE OTHER RIGHTS THAT VARY FROM STATE TO STATE AND JURISDICTION TO JURISDICTION.

7. Indemnity and Limitation of Liability

7.1 You shall indemnify and hold harmless the Company, its owner, licensee, affiliates, subsidiaries, group companies (as applicable) and their respective officers, directors, agents, and employees, from any claim or demand, or actions including reasonable attorneys' fees, made by any third party or penalty imposed due to or arising out of Your breach of this Terms of Use, Privacy Policy and other policies, or Your violation of any law, rules or regulations or the rights (including infringement of Intellectual Property rights) of a third party.

7.2 IN NO EVENT SHALL THE COMPANY, ITS DIRECTORS, OFFICERS OR ANY OF ITS AFFILIATES, BE LIABLE FOR ANY SPECIAL, PUNITIVE, INDIRECT, CONSEQUENTIAL OR INCIDENTAL DAMAGES, INCLUDING, BUT NOT LIMITED TO, LOSS OF DATA, LOSS OF BUSINESS OR OTHER LOSS (INCLUDING SUBSTITUTION OF SERVICES) ARISING OUT OF OR RELATING TO THESE TERMS OR ANY THIRD PARTY SERVICES DELIVERED IN CONNECTION HEREWITH EVEN IF PREVIOUSLY ADVISED OF THE POSSIBILITY OF SUCH DAMAGES AND REGARDLESS OF WHETHER SUCH LIABILITY ARISES OUT OF CONTRACT, NEGLIGENCE, TORT, STRICT LIABILITY OR ANY OTHER THEORY OF LEGAL LIABILITY; AND IN NO EVENT SHALL THE COMPANY’S TOTAL LIABILITY TO THE USER ARISING OUT OF OR AS A RESULT OF A SERVICE EXCEED INR 100 (INDIAN RUPEES ONE HUNDRED ONLY).

8. Intellectual Property Rights

8.1 Company owns all trademarks including but not limited to the brand logo or other service marks belonging to the Company, and/or its partners, assigns, copyright, patent and all other intellectual property rights in this Platform and Services and content thereof (“Intellectual Property”), other than User Information. Except as expressly provided, nothing contained in this Paragraph shall be construed as conferring any license or right with regards to the Company’s Intellectual Property. No materials available on the Platform may be used, stored, and transmitted by any means (including but not limited to electronic, mechanical, scanning, photocopying or recording) without prior written permission of the Company. The Company makes no representations or warranties that any use of the information contained on this Platform will not infringe any such Intellectual Property right of any third party.

8.2 Other than as specified above, neither the Platform nor any of its contents may be modified or copied in whole or part in any form, including by framing, incorporation into other websites or other publications, or be used to create any derivative work. No links to the Platform may be included in any other website without Our prior written permission.

8.3 Other than as specified above, nothing on the Platform should be construed as granting any right or license. None of the contents may be changed, nor may any copyright or author attribution notice appearing on any of the contents be altered or removed, without Our permission.

9. Grievance Redressal

Any complaints with regards to use of Platform may be taken up with the grievance officer appointed by Company (“Grievance Officer”). The details of the Grievance Officer are as follows:

Grievance Officer: Mr. Raviram Jonnalagadda

Email: grievance@virbhumi.com

Address: 101, D Definity Premises Co-operative Society Limited, Survey No-95, Hissa No-CTS No-364, Jayprakash Road No-01, Goregaon East, Mumbai, Maharashtra, India, 400063

The Grievance Officer shall acknowledge and dispose of such complaints within a time period as prescribed under the applicable laws.

In case the User approaches the Company in relation to the grievance with third party service provider, the Company shall promptly transfer any complaints it receives from Users to the third-party service provider and the same shall be addressed by the third party service provider in accordance with their policies.

10. Third-party products and integrations

The Company may use third party services to enhance functionalities of Platform. The Company does not make any representations or warranties with respect to such third-party services. The Platform may display advertisements, promotional content, sponsored listings, or links to third-party websites, applications, or services (“Third-Party Links”).

10.2These Third-Party Links are provided solely for your convenience and information. We do not control, endorse, guarantee, or assume responsibility for the content, products, services, privacy practices, or policies of any third-party websites or advertisers. Further, the Company is not responsible for the practices employed by these third parties linked to or from the Services or Platform, including the information or content contained there. Your interactions with any third-party, including advertisers, are solely between you and such third-party. Any transactions, communications, or engagement that you undertake with third-party advertisers shall be at your own risk, and the Platform shall not be liable for any loss, damage, or claim arising out of or in connection with such interactions. Such third-party services are subject to and governed by that third party’s own rules, policies, and practices, and not the Company’s Terms. We recommend that you review the applicable terms and privacy policies of any third-party website you choose to visit through the Platform.

10.3 You acknowledge and agree that the Platform may share certain data of Users with its authorized third-party partners for the limited purpose of performing analytics related to advertisements displayed on the Platform. Such partners may use this data to measure ad performance, optimize ad delivery, understand user interactions, and improve the relevance of advertisements shown to you. If any personal information is involved in such processing, the processing shall be carried out in accordance with Our Privacy Policy.

11. Amendment

11.1 These Terms are current as of the last updated date set forth above.

11.2 The Company may periodically change these Terms to keep pace with new technologies, industry practices, and regulatory requirements, among other reasons. While the Company expects most such changes to be minor, the Company requests the Users periodically to review the changes.

12.Force Majeure

Notwithstanding anything to the contrary contained herein, neither party shall be liable for any delays or failures in performance resulting from acts beyond its reasonable control including, without limitation, acts of God, acts of war or terrorism, shortage of supply, pandemics, lockdowns, breakdowns or malfunctions, interruptions or malfunction of computer facilities, or loss of data due to power failures or mechanical difficulties with information storage or retrieval systems, labour difficulties or civil unrest. Notwithstanding the foregoing, in the event of such an occurrence, each party agrees to make a good faith effort to perform its obligations hereunder and to take efforts to mitigate the effect of a force majeure event.

13. Governing Law and Dispute Redressal

13.1 These Terms shall be governed by and construed in accordance with the laws of India and the Company and Users agree that they are bound by the laws of India for the purposes of these Terms and the Services. The Company and Users agree that the Company shall not be required to follow laws of any other jurisdiction, whether or not such User belongs to a different jurisdiction other than India.

13.2 The Company and Users shall try to resolve any dispute arising out of or in relation to these Terms by mutual discussions, failing which the same shall be submitted to arbitration by a sole independent arbitrator appointed by the Company under the provisions of the Arbitration and Conciliation Act, 1996 by a sole arbitrator appointed by the Company. The place of arbitration shall be Mumbai, Maharashtra and the language of arbitration, English. Subject to the foregoing, the courts at Mumbai, Maharashtra shall have exclusive jurisdiction.